Privacy Policy

At PJA | Physical Therapy & Performance, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By accessing our website, you agree to the terms outlined below.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details when you fill out forms, schedule appointments, or subscribe to updates.
Health Information: Details you share regarding injuries, conditions, or health history as part of intake forms, evaluations, or inquiries about our services.
Usage Data: Non-identifiable information such as IP address, browser type, and site activity collected through cookies and analytics tools.

How We Use Your Information

Your information is used to:

Schedule and confirm appointments
Communicate with you regarding care, services, or updates
Provide individualized treatment and performance programming
Improve our website and client experience
Comply with legal obligations if required

Sharing of Information

We do not sell or rent your information. We may share limited data with trusted third parties only when necessary to provide services (e.g., scheduling software, payment processors) or when required by law.

Health Information & Confidentiality

Any health-related information you provide is considered confidential. While our clinic is a cash-pay and wellness-focused practice, we treat all health information in accordance with applicable privacy standards and professional obligations.

Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to improve performance and understand visitor behavior. You can adjust your browser settings to refuse cookies if preferred.

Data Security

We implement appropriate safeguards to protect your information. However, no method of transmission or storage online is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Request access to the information we hold about you
Request corrections or updates
Request deletion of personal information, subject to legal or professional record-keeping requirements

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

PJA | Physical Therapy & Performance
Email: PJAFitnessPT@gmail.com
Location: Melissa, Texas — Serving athletes and active adults across North Texas